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Questions Questions

Q. What makes this agency different to all the rest?

A. Great question - We spent many months researching every child care business that we could find prior to starting ours. We learned alot about what other businesses charge parents and what they provide for that money. We also looked at the quality of sitters that the company offered the paying parents and we think we offer one of the most comprehensive services in Australia. We consider ourself to be a boutique babysitting agency and are proud of the business we have built.

Q. Why shouldn't we just use an online babysitting directory?
A. Most online babysitting directories charge an annual or monthly fee and do nothing for the money they charge. Sometimes they charge you to send potential sitters a message. These services allow parents the ability to search through lists of hundreds of sitters in their area but it can be like looking for a needle in a haystack! Babysitters R Us has done the leg work for you by locating a selection of quality sitters and arranging for you to meet and interview people who match your requirements. Our service fee is very reasonable and you get much more for your money than the average online directory provides.

Q. What checks do you make of the sitters?

A. We require all sitters to have a national police check, a Working With Children check (Victoria) or a blue card (Queensland), have experience working with children, and provide 2 contactable referees. This allows us to gain a fuller understanding of a sitter's character and past experience. Each applicant must undergo our screening process which includes a behavioural assessment.


Q. Are all babysitters police checked?
A. We require all sitters to have a current national police check, or be willing to provide one before we will register them with Babysitters R Us. All sitters must have a clear criminal history.


Q. What is a 'SITTERVIEW'
A.  A 'Sitterview' is an interview arranged between parents and compatible sitters.


Q. Can I share my new babysitter with my friends and family if they need a sitter?
A. No no no - if you know anyone who needs a sitter we encourage you to tell your friend to come to sign up for our MTB service or contact us if they are in need of a sitter immediately. Our Sign Up or Registration terms and conditions clearly state that families are not to share their sitter's information with anyone else. This is not only a concern for Babysitters R Us, but we also need to protect the privacy and safety of our sitters too.


Q. What if none of the sitters we interview aren't a good fit?

A. We try to only match you with sitters who offer what you require in a babysitter, but there may be the odd occasion where a parent may not find anyone who they connect with. If this happens we can certainly arrange for another round of interviews - or if you're requirements are very specific and unusual, give us a call and we will try to work something out for you.


Q. What if I need a babysitter urgently and I don't have time to interview sitters?
A. No problem - if you are looking for a babysitter at short notice then you may be best to try our Agency Babysitting service.


Q. What should we expect to pay our babysitter?
A. As a guide, our Agency Babysitter’s rates are $15.60 per hour for a maximum of 3 children, however we do not set rates for sitters involved with 'Meet The Babysitter' - the rates are negotiated between the parent and the sitter directly.

Q. What is Child Care Benefit (CCB)?

A. The Child Care Benefit (CCB) helps families with the cost of child care for long day care, family day care, occasional care, outside school hours care, vacation care and registered care. The Registered Care payment is paid by direct credit when you show the Family Assistance Office your receipts. This payment is not subject to an income test or an assets test. Visit the Factors affecting payment and eligibility page of the Family Assistance Office website for more information on the CCB or contact your closest Centrelink Family Assistance Office for an Assessment. 


Q. Am I eligible for the Child Care Rebate (CCB)?

A. If your sitter is a registered carer with the Family Assistance Office you are eligible for CCB.


Q. What if I am looking for a babysitter for the next school holidays - 3 months away?

A. We understand that securing care for your children during school holidays can be difficult and expensive. Most of our sitters are looking for immediate work, but many of them are also on holidays from University at the same time your children are on holidays. If you are wanting to secure care in advance, let us know and we can discuss the options with you.


Q:What is the difference between a nanny and a babysitter?

A.  A babysitter is classified as someone who cares for your children after work hours (from 6 pm); however, many babysitters are also available during the day time. The babysitter is there solely for the care of your children and is not expected to undertake any extra duties. The babysitter should prepare your child’s evening meal and tidy up after them, bath and prepare them for bed. A nanny is someone who cares for your child within the family home. Nannies may live in or out, depending on the families’ requirements. A nanny generally takes on all tasks involved in the care of your child. These tasks include the sole care of the child and any domestic duties involved in their health and well being.


Q: Which areas do you cover?
A.  In Tasmania, we cover the Launceston, Hobart, and Devonport regions.

     In Victoria, we cover all suburbs of Melbourne, Ballarat, Bendigo, Echuca, Wangaratta & Shepparton areas.

     In Queensland we cover Brisbane & Toowoomba.

If you are unsure if we service your region, please contact us.